At Bank Street Mitsubishi, we believe in honesty and transparency with every customer. With that in mind, we post every review of our Sales and Service departments here in one place so you can see how other customers have experienced our dealership.
I had to leave my car for 4 days to have rust taken care of. I had to wait for 15 months for the problem to be fixed. Unfortunately, there are 2 window run channels which were also supposed to be replaced but that still hasn't been done. I had notified them of this issue at the same time as the rust. Also, I asked them to get a quote from the body shop for other work I need done but I haven't heard anything back.